Dr. Itır TOKSÖZ BULLENS’s book review titled ‘Building e-Loyalty for e-Retailers: Role of Justice Perception and Consumer Forgiveness’ has been published in Acta Via Serica. Dr. Itır TOKSÖZ BULLENS’s book review titled ‘Building e-Loyalty for e-Retailers: Role of Justice Perception and Consumer Forgiveness’ has been published in Acta Via Serica.